It is not working after I reinstall BYOB. What is going on?

When you reinstall BYOB, Shopify will automatically change the App Proxy URL to /byob-[n]. You have to manually change it to /byob since Shopify doesn't provide an API to update it. In other words, we cannot automate this process at this moment.

  1. From your Shopify admin, go to Apps.
  2. Click About beside the name of BYOB.
  3. In the App proxy section, click Customize URL.
  4. Change the proxy URL from /byob-[n] (n is the dummy number generated by Shopify) to /byob 
  5. Click Save.


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