How can I contact customer support?

Please feel free to contact us via support@ilovebyob.com or you can use the contact us web form on the menu bar of this web page. 

If you are submitting a bug report, you should include your shop name, screenshot (if applicable) & steps as it can help us to process it faster.

In BYOB app, you can use our beacon (at the bottom left-hand side) to quickly navigate our knowledge base without leaving the app. 

We work from (UTC +8:00 / HKT) 10:00 - 19:00, Mon - Fri. But we will try to answer your inquiry asap.